AdvanceWave LLC Terms of Service

Effective Date: November 8, 2025
Last Updated: November 8, 2025

1. ACCEPTANCE OF TERMS

By scheduling an appointment, receiving therapy services, or accessing any services provided by AdvanceWave LLC ("AdvanceWave," "we," "us," or "our"), you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

Location:
8376 Davis Blvd. Suite #142
North Richland Hills, TX 76182

Contact:
Phone: 682-362-0005
Website: advancewave.ai

2. IMPORTANT DISCLAIMERS

2.1 Not a Medical Practice

CRITICAL NOTICE: AdvanceWave LLC is NOT a medical office, medical practice, or healthcare provider. We do not:

• Evaluate medical conditions

• Provide medical diagnoses

• Make medical recommendations

• Practice medicine in any form

• Offer medical advice or medical treatment

Any perception or reliance on our services as medical advice or medical recommendations constitutes practicing medicine without a license in the State of Texas, which is a felony offense.

2.2 Nature of Services

AdvanceWave provides conservative, non-invasive therapy services using Extracorporeal Shockwave Therapy (ESWT) technology. Our services are therapeutic in nature and are not medical treatments.

We consistently use the term "therapy" rather than "treatment" to accurately reflect the non-medical nature of our services.

2.3 Professional Medical Consultation Required

You are strongly advised to consult with a licensed physician or qualified healthcare provider:

• Before beginning any therapy program with AdvanceWave

• To obtain proper medical evaluation, diagnosis, and recommendations

• To rule out any underlying medical conditions

• To ensure our therapy services are appropriate for your situation

AdvanceWave does not replace professional medical care.

3. SERVICE DESCRIPTION

3.1 Extracorporeal Shockwave Therapy (ESWT)

AdvanceWave provides non-invasive therapy using the SoftWave TRT device, which delivers high-energy sound waves (shockwaves) through the skin to promote natural healing processes.

3.2 FDA Clearance

The SoftWave TRT device is an FDA Class 1 medical device with 510(k) clearance for:

• Activation of connective tissue

• Pain reduction

• Improved blood supply

• Treatment of chronic diabetic foot ulcers

• Treatment of acute second-degree burns

To verify FDA clearance, visit AccessFDA and search for "SoftWave FDA Approval."

3.3 Conservative Therapy Focus

Our philosophy emphasizes:

• Non-invasive approaches

• Natural healing stimulation

• Conservative therapy methods

• Healing without surgery or medications

4. CLIENT RESPONSIBILITIES

4.1 Medical Clearance Requirement

For certain conditions, particularly cognitive-related concerns, you may be required to obtain approval from your licensed physician before receiving ESWT therapy.

This requirement exists to rule out any malignant disease, undiagnosed tumors, aneurysms, or other serious underlying conditions that could create additional risks or complications.

If you choose not to provide medical clearance when requested:

• You acknowledge increased risk of undiagnosed conditions

• You accept full responsibility for any complications

• You release AdvanceWave from liability related to these risks

4.2 Accurate Information

You agree to:

• Provide complete and accurate health history information

• Disclose all relevant symptoms and conditions

• Update us on any changes to your health status

• Inform us of any adverse reactions or concerns

4.3 Informed Consent

By receiving services, you acknowledge that:

• You understand the nature of ESWT therapy

• You have been informed of potential risks and benefits

• You consent voluntarily to receive therapy services

• You have had the opportunity to ask questions

5. LANGUAGE AND TERMINOLOGY

5.1 Symptom-Focused Communication

To maintain regulatory compliance and avoid practicing medicine, we use symptom-based language rather than disease names.

Examples of Appropriate Terminology:

We Say (Symptom) We Avoid (Disease Name) Cognitive decline Alzheimer's disease Memory issues Alzheimer's disease Bedroom dysfunction Erectile dysfunction Chronic pain Fibromyalgia Mobility limitations Arthritis Slow wound healing Diabetic neuropathy

This approach makes our services more defensible from a regulatory perspective and maintains clear boundaries of our scope of practice.

5.2 "Therapy" vs. "Treatment"

We intentionally use the term "therapy" instead of "treatment" throughout all communications, documentation, and service descriptions to reflect the non-medical nature of our services.

6. SCHEDULING AND APPOINTMENTS

6.1 Appointment Booking

Appointments may be scheduled:

• By phone: 682-362-0005

• Through our website: advancewave.ai

• In person at our facility

6.2 Cancellation Policy

• 24-Hour Notice Required: Cancellations must be made at least 24 hours in advance

• Late Cancellations: Cancellations with less than 24 hours notice may result in a cancellation fee

• No-Shows: Missed appointments without notice may result in a full session fee

• Rescheduling: We will work with you to reschedule when possible

6.3 Arrival Time

Please arrive 10-15 minutes before your scheduled appointment to complete any necessary paperwork and prepare for your session.

7. FEES AND PAYMENT

7.1 Payment Policies

• Payment is due at the time of service unless alternative arrangements have been made

• We accept cash, credit cards, and debit cards

• Prices are subject to change with notice

• All fees will be clearly communicated before services are rendered

7.2 Insurance

We do not bill insurance directly. However:

• We can provide documentation for you to submit to your insurance provider

• We cannot guarantee insurance reimbursement

• You are responsible for full payment regardless of insurance coverage

• Check with your insurance provider regarding eligibility for ESWT therapy coverage

7.3 Refund Policy

Services are generally non-refundable once rendered. However, we will consider refund requests on a case-by-case basis for:

• Services not provided as described

• Technical device failures preventing therapy delivery

• Other exceptional circumstances

8. LIMITATIONS OF LIABILITY

8.1 No Medical Guarantees

AdvanceWave makes no guarantees, warranties, or promises regarding:

• Specific health outcomes or results

• Healing timelines or recovery rates

• Effectiveness for any particular condition

• Medical improvements or cures

Results vary by individual, and past results do not guarantee future outcomes.

8.2 Assumption of Risk

By receiving therapy services, you acknowledge and accept:

• ESWT therapy involves inherent risks

• Individual results may vary

• Non-responders may experience no benefit

• Rare side effects may include bruising or temporary discomfort

• You assume all risks associated with therapy

8.3 Release of Liability

To the fullest extent permitted by law, you agree to release and hold harmless AdvanceWave LLC, its owners, employees, contractors, and agents from any and all claims, damages, losses, or liabilities arising from:

• Your use of our therapy services

• Any decisions made based on information provided by AdvanceWave

• Any injury, illness, or adverse outcome related to therapy

• Your failure to seek appropriate medical care

• Any pre-existing or undiagnosed medical conditions

This release applies even if the claim arises from the negligence of AdvanceWave, except in cases of gross negligence or willful misconduct.

9. INTELLECTUAL PROPERTY

9.1 Website Content

All content on advancewave.ai, including text, graphics, logos, images, and software, is the property of AdvanceWave LLC and is protected by copyright and trademark laws.

9.2 Restrictions

You may not:

• Reproduce, distribute, or modify our website content without permission

• Use our trademarks or branding without authorization

• Copy or scrape data from our website

• Reverse engineer any technology we use

10. PRIVACY AND DATA PROTECTION

10.1 Information Collection

We collect personal information necessary to provide therapy services, including:

• Name and contact information

• Health history and symptom information

• Appointment and session records

• Payment information

10.2 Use of Information

Your information is used to:

• Provide and improve our therapy services

• Communicate with you about appointments

• Maintain records as required by law

• Process payments

10.3 Information Sharing

We do not sell your personal information. We may share information:

• With your consent

• As required by law

• With service providers who assist our operations (under confidentiality agreements)

10.4 Data Security

We implement reasonable security measures to protect your information, but cannot guarantee absolute security of electronic data transmission or storage.

For complete privacy practices, please review our Privacy Policy at https://advancewave.ai/privacy.

11. PROFESSIONAL CONDUCT

11.1 Respectful Environment

We maintain a professional, respectful environment. We reserve the right to refuse service or terminate the client relationship if:

• You engage in threatening, abusive, or disrespectful behavior

• You violate these Terms of Service

• You provide false or misleading information

• Your behavior creates an unsafe environment for staff or other clients

11.2 Photography and Recording

No photography, video recording, or audio recording is permitted in our facility without prior written consent from AdvanceWave management.

12. REGULATORY COMPLIANCE

12.1 Texas Law Compliance

AdvanceWave operates in compliance with all applicable Texas state laws and regulations, including:

• Texas Occupations Code

• Texas Administrative Code

• FDA medical device regulations

• Consumer protection laws

12.2 Scope of Practice

We strictly adhere to our scope of practice as a therapy provider and do not engage in activities that constitute the practice of medicine under Texas law.

12.3 Reporting Obligations

If we become aware of any condition that poses an immediate threat to your health or safety, we may recommend you seek emergency medical care and, in certain circumstances, may be required to report pursuant to applicable laws.

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

13.2 Venue

Any legal action arising from these Terms or your use of our services must be brought in the state or federal courts located in Tarrant County, Texas.

13.3 Informal Resolution

Before initiating any legal action, you agree to first attempt to resolve disputes informally by contacting us at:
Phone: 682-362-0005

14. GENERAL PROVISIONS

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other written agreements, constitute the entire agreement between you and AdvanceWave regarding our services.

14.2 Modifications

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

14.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14.4 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.5 Assignment

You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms without restriction.

14.6 Force Majeure

AdvanceWave is not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of God, pandemics, government restrictions, or equipment failures.

15. CONTACT INFORMATION

For questions about these Terms of Service, please contact:

AdvanceWave LLC
8376 Davis Blvd. Suite #142
North Richland Hills, TX 76182

Phone: 682-362-0005
Website: advancewave.ai

16. ACKNOWLEDGMENT

By using AdvanceWave's services, you acknowledge that:

1. You have read and understood these Terms of Service in their entirety

2. You agree to be legally bound by these Terms

3. You understand that AdvanceWave is not a medical practice and does not provide medical advice

4. You accept responsibility for seeking appropriate medical consultation

5. You assume all risks associated with therapy services

6. You release AdvanceWave from liability as described in these Terms

ADVANCEWAVE LLC
Regenerative Therapy

Healing Without Surgery or Medications

SIGNATURE AND CONSENT

I acknowledge that I have read, understood, and agree to these Terms of Service:

Client Name (Print): ___________________________________

Client Signature: ___________________________________

Date: ___________________________________

AdvanceWave Representative: ___________________________________

Date: ___________________________________

This document should be reviewed by a licensed Texas attorney before implementation to ensure full compliance with applicable laws and regulations.